For emergency departments
Ashwood replaces the first-come, first-served ER line with a live, severity-ranked queue built on the Canadian Triage and Acuity Scale. Patients check in on their phone. Clinicians see who needs them most.
Built for HIPAA and PIPEDA compliance.
average self check-in, phone or kiosk
CEDIS presenting-complaint pathways, expanding
the queue re-ranks by acuity and time waited
doctor pre-read per patient
CTAS rules engine
Acuity is never left to a model's judgment. The intake conversation is distilled into structured clinical findings, and a rules engine implementing published CTAS guidance assigns the level - the same inputs always produce the same score, and every score carries the list of criteria that fired.
Then, every minute, waiting patients accrue bounded priority credit. Long waits climb - but never past a more acute band. The sickest stay first, and nobody is starved at the back of the line.
Read how scoring works →Triage level
level = most acute CTAS rule that firesDynamic priority
priority = score + wait credit, capped one band upCritical · Emergent
Urgent
Semi · Non-urgent
How it works
Scan a health card, answer a short adaptive interview on a phone or lobby kiosk. Most patients finish in under six minutes, no clipboard.
A deterministic CTAS rules engine assigns each patient a level and score, with the full audit trail of which criteria fired. The live queue re-ranks as patients arrive and waits accumulate. No one is starved.
A generated clinical summary with symptoms, allergy flags, and the triage rationale. Readable in ten seconds before the consult.
A 30-minute walkthrough with your clinical leads. No commitment.
Demo page